Support

Let's get you back to making.

App trouble, account help, removing something, or a safety concern: tell us your device, the app version and what happened.

Common fixes

  • Camera or location not working

    Check camera, photo and location permissions for allograph in your device settings, then reopen the app.

  • Upload didn't finish

    Keep the app open on a stable connection. If it still fails, try again, then contact support with roughly when it happened.

  • Account or sign-in trouble

    Tell us which sign-in method you used and which device you're on. Never send passwords or verification codes.

  • Remove or report content

    Send the link, a screenshot, or enough detail for us to find the take. Safety and privacy requests are reviewed first.

Your account

Manage your account

You can delete your account without the app installed. Confirm your email to begin. A guest take, added without an account, has Delete my take on the screen right after you add it.

Delete your account

The app

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